Velas Resorts Frequent Customer Program

Customer Program
Enroll In Signature Program

Discover just how rewarding a Velas Signature membership can be. Being a preferred guest gives you exclusive discounts, our best available rate at all times at 4 of the finest all-inclusive resorts in Mexico, airport transfers, personal reward options, fast online booking and more! We will provide you, our loyal client, with all the benefits you really want!

Velas Signature Frequent Customer Program Benefits include

Mexico Resort Management - Velas Signature Frequent Customer Program

Silver (Third Level).

Silver membership is obtained at second visit to our properties

1 free night for two people for every 15 nights accumulated
10% discount off the published rates on superior room categories
Free Internet Access
Airport - Hotel - Airport Transportation
Early Check-in and Late Check-out (Subject to availability and prior notice)
Exclusive Call Center phone line
One guided Hydrotherapy Ritual at our world-class Spa (subject to availability and reservations required)

Gold (Second Level).

Gold membership is obtained once you have accumulated 20 room nights.

1 free night for two people for every 10 nights accumulated
15 % discount off the published rates on superior room categories
Free Internet Access
Airport - Hotel - Airport Transportation
Early Check-in and Late Check-out (Subject to availability and prior notice)
Exclusive Call Center phone line
10 % discount off SPA treatments

Diamond (First Level).

Diamond membership is obtained once you have accumulated 40 room nights.

One Complimentary night for every reservation you make for two people
20 % discount off the published rates on superior categories
Free Internet Access
Airport - Hotel Transportation - Airport
Early Check-in and Late Check-out (Subject to availability and prior notice)
Exclusive Call Center phone line
10 % discount off in spa treatments
10 % discount off items in the boutique (identification and member ID card required at time of purchase)
One complementary spa treatment (collection “A”) per room
Unlimited access to the hydrotherapy areas at the spa [Top]

Puerto Vallarta Resorts - Enroll In The Velas Signature Frequent Customer Program

How to Enroll in the Velas Signature Frequent Customer Program.

To make sure you’re getting all the benefits you can, enroll in the Frequent Customer Program, Velas Signature, by calling our contact center at 866-495-9902.

Once you do, you’ll receive special discounts and emails informing you of upcoming promotions, news and activities. Frequent guest of our hotels will automatically receive membership information by mail.