Grand Velas Resorts Contact Information

Contact the Grand Velas All Suites & Spa Resort in Riviera Nayarit or in Riviera Maya to make a reservation or to learn more about our luxury, all-inclusive Mexico resorts.

Our courteous hospitality team will be happy to assist you with any questions or requests you may have.
Grand Velas All Suites & Spa Resort, Nuevo Vallarta, Riviera Nayarit. Discover a world of luxury and award-winning service at the Grand Velas All Suites & Spa Resort. Please call, email or fax us to make reservations, inquire about resort amenities and facilities, plan a meeting or event, or to book one of our all-inclusive vacation packages.

If you already have a reservation and would like to contact us for information regarding our services, amenities or anything else you may require, please do not hesitate to call.

Grand Velas All Suites & Spa Resort - Nuevo Vallarta, Riviera Nayarit, MX

Address: Av. Cocoteros 98 Sur, Nuevo Vallarta, Riviera Nayarit, México, C.P. 63735
Hotel Direct: +52-322-226-8000
Agencies Only: 1-877-398-2784
Reservations Only: 1-888-261-8436
Groups Sales & Weddings: 1-866-495-8883
For All Other Inquiries: 1-866-495-9901
Fax: +52-322-226-8003
Reservations: contactcenter@grandvelas.com
Sales Office: sales@grandvelas.com  
  • For Groups & Incentives (USA and CANADA)
    International Group Sales Contact: Jose Villela / Groups Sales Director USA & Canada
    Website: www.internationalgroupsales.com
    E-mail: jvillela@grandvelas.com
    Telephone: 1-800-388-3543
    Fax: 419-735-0131
  • For Groups & Incentives (MEXICO)
    Contact: Zaida Luna, Groups & Conventions Manager
    E-mail: zluna@grandvelas.com
    Tel: +52-322-226-8009
    Fax: +52-322-297-2005
  • Press USA
    Contact:
      Aimet Arill
    Address: KWE Group, Inc., 4425 Ponce de Leon Blvd., Suite 260, Coral Gables, FL 33146 USA
    Telephone: 305-476-5424
    Fax: 305-476-5434
    E-mail: arill@kwegroup.com
    Website: www.kwegroup.com
  • Press Mexico
    Contact:
    Margarita Guitron
    E-mail: mguitron@grandvelas.com
    Telephone: +52-322-226-8038
    Fax: +52-322-297-2005
    USA Toll-Free: 1-877-398-2784
Grand Velas All Suites & Spa Resort -Riviera Maya, MX

Address: Carretera Cancún-Tulum Km., 62, Playa del Carmen, Municipio de Solidaridad, Quintana Roo 77710
Hotel Direct: +52-984-877-4400
Agencies Only (USA & Canada): 1-866-657-0255
Reservations only (USA & Canada): 1-866-657-0255
Group Sales & Weddings (USA & Canada): 1-866-657-0255
Reservations: reservationsrm@grandvelas.com 
Groups and Sales Office: salesrm@grandvelas.com 

  • For Groups & Incentives (USA and CANADA)
    International Group Sales
    Contact: Jose Villela / Groups Sales Director USA & Canada
    E-mail: jvillela@grandvelas.com
    Tel: 972-355-8325
    Fax: 419-735-0131
    Website: www.internationalgroupsales.com

    For Groups & Incentives (MEXICO)
    Contact: Angie Perez Soriano, CMP / Group Sales Director Mexico
    E-mail: aperez@grandvelas.com
    Tel: +52-55-55-75-5818
    Fax: +52-55-55-75-5756

    OR Jorge Meraz, Groups and Conventions Manager
    E-mail: salesrm@grandvelas.com 
    Tel: +52-984-877-4400
    USA Toll Free: 1-866-657-0255

  • Press USA
    Blaze, Company
    Karen Gee-McAuley / Executive Vice President
    The Clocktower, 225 Santa Monica Boulevard, Third Floor, Santa Monica CA 90401 USA
    E-mail: kgee.mcauley@blazepr.com
    Tel: 310-395-5050
    Fax: 310-395-5001
    Website: www.blazepr.com  Contact: Aimet Arill
  • Press Mexico
    Rosa Calderon / Director of Public Relations
    E-mail: rcalderon@grandvelas.com
    Tel: +52-55-50-95-16-00
    Direct Tel: +52-55-50-95-16-14 
Grand Velas Corporate Information

Address: Promotora Turistica Las Velas, SA de CV Paseo Cocoteros Lote 28 villa 8 No., Nayarit C.P. 63735
US & Canada: 866-495-9902
Mexico Toll-Free: 01-800-831-1162
Other Grupo Velas Resorts

Casa Velas Hotel Boutique
Address: Pelícanos #311 Fracc. Marina Vallarta, C.P. 48354 Puerto Vallarta, Jalisco, México
Reservations Only: 1-866-529-8813
Hotel Direct: 52-322-226-6688
For All Other Inquiries: 1-866-612-1097
Fax: 52-322-226-6699
Website: www.hotelcasavelas.com

Velas Vallarta Resort
Address: Av. Costera S/N, LH2, Fracc. Marina Vallarta,Puerto Vallarta, Jalisco, CP 48354, Mexico
Reservations Only: 1 (866) 847-4609 
For All Other Inquiries: 1 (800) 835-2778
Fax: +52 (322) 221-0755
Website: www.velasvallarta.com

Grand Velas Corporate
Promotora Turistica Las Velas, SA de CV,
Paseo Cocoteros Lote 28 Villa 8 No.
Nayarit C.P. 63735
US & Canada: 866-495-9902
Mexican Toll-Free: 01-800-831-1162

Grand Velas All Suites and Spa Resort - Nuevo Vallarta, Riviera Nayarit
Website: http://vallarta.grandvelas.com
Hotel Direct: +52-322-226-8000 US & Canada: 866-531-9864

Grand Velas All Suites and Spa Resort - Riviera Maya
Website: http://rivieramaya.grandvelas.com
Hotel Direct: +52-984-877-4400 US & Canada: 866-495-9899



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